Terms of service
Overview
Welcome to DIY MAKERS CLUB!
The terms “we”, “us” and “our” refer to DIY MAKERS CLUB.DIY MAKERS CLUB operates this website and online store, including the related information, content, features, products and services offered through it (the “Services”). Our online store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.These Terms of Service (“Terms”), together with the policies referenced in them, govern your use of our website and purchases made through our online store. Please read these Terms carefully before using our Services or placing an order. By accessing or using our Services, you agree to these Terms and our Privacy Policy [LINK]. Nothing in these Terms limits any mandatory rights you may have under applicable consumer protection law.
SECTION 1 - ACCESS AND ACCOUNT
You may use our Services only if you have the legal capacity required to enter into the relevant transaction.If you are under the legal age required to enter into a binding contract in your country of residence, purchases must be made by or with the permission of a parent or legal guardian. To use certain parts of the Services or place an order, you may be asked to provide information such as your name, email address, billing details, payment information and delivery address. You agree to provide information that is accurate, current and complete.If you create an account, you are responsible for keeping your login details secure and for activity carried out through your account. You may not sell, transfer or assign your customer account to another person without our permission.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to describe and display our products accurately. However, colours and product appearance may vary slightly depending on your screen, device settings, lighting conditions and photography. Many DIY MAKERS CLUB products contain handmade or small-batch components. Minor variations in colour, texture, shape, finish or placement may occur and are part of the handmade nature of the product.
Such variations do not affect your statutory rights if a product is defective, materially differs from its description or otherwise fails to meet applicable legal requirements. Product descriptions, availability and collections may change from time to time.
We may discontinue products or limit quantities where reasonably necessary. Limited editions, previous monthly editions and archived products are available only while stocks last unless otherwise stated.
SECTION 3 - ORDERS
When you place an order through our store, you submit an offer to purchase the products shown in your order. After placing your order, you will receive an electronic confirmation. A binding purchase contract is concluded in accordance with the information provided during checkout and in your order confirmation. Payment must be successfully authorised using one of the payment methods offered in our store.
Please review your order carefully before submitting it. If we are unable to accept or fulfil your order, we will contact you using the information provided at checkout and refund any payment already received where appropriate.
Nothing in this section limits your statutory cancellation, withdrawal, warranty or other consumer rights.
Returns and withdrawals are subject to our Return & Refund Policy and applicable law.
One-Time Editions
Themed DIY MAKERS CLUB editions may be offered as one-time purchases. A one-time edition does not automatically renew and does not create a recurring subscription.
Monthly Subscriptions
Where we offer a recurring subscription, the relevant product page and checkout will clearly state the recurring price, billing frequency and other applicable subscription conditions before you complete your purchase.
Unless otherwise stated, subscriptions automatically renew at the stated interval until cancelled.
You may cancel your subscription using the cancellation options provided through your account or subscription management page, or by contacting us.
Cancellation applies to future renewals and does not automatically cancel an order that has already been processed or fulfilled. Any monthly cutoff dates, edition schedules or fulfilment dates will be stated on the relevant product page.
SECTION 4 - PRICES AND BILLING
The price charged for a product or service is the price displayed at the time your order is placed. Unless otherwise stated, any applicable delivery costs are shown separately before you complete checkout.
DIY MAKERS CLUB currently applies the German Kleinunternehmerregelung pursuant to § 19 UStG. Where this treatment applies, German VAT is not separately charged or shown. If our tax status or applicable tax obligations change, taxes will be handled in accordance with applicable law. For deliveries outside the relevant customs territory, local customs duties, import taxes, handling fees or similar charges may apply. Unless otherwise stated, such charges are the responsibility of the recipient.
Prices, discounts and promotions may change without prior notice. Promotional offers may be subject to additional terms.
You agree to provide complete and accurate billing, payment and account information for purchases made through our store.
You confirm that you are authorised to use the payment method provided.
SECTION 5 - SHIPPING AND DELIVERY
We ship to the destinations shown as available during checkout. Any dispatch or delivery times shown on our website are estimates unless we expressly confirm a guaranteed delivery date. International delivery may take longer due to postal networks, customs processing, local delivery services or circumstances outside our reasonable control.
Where you purchase as a consumer and we arrange delivery, the risk of accidental loss or damage generally remains with us until the goods are delivered to you or to a person designated by you, except where applicable law provides otherwise.
You are responsible for providing a complete and accurate delivery address. If an order is returned to us because the delivery information supplied by you was incorrect or incomplete, additional shipping charges may apply before we resend the order. If your order has not arrived within the expected delivery period, please contact us so that we can investigate the issue and, where required, arrange an appropriate solution.
SECTION 6 - INTELLECTUAL PROPERTY
Unless otherwise stated, all content made available through DIY MAKERS CLUB, including our name, branding, logos, text, photographs, illustrations, graphics, craft designs, templates, printed materials, instructions, downloadable materials, videos and website design, is owned by or licensed to DIY MAKERS CLUB and is protected by applicable intellectual property laws.
Our Services and content are provided for personal, non-commercial use unless we expressly state otherwise. You may not reproduce, distribute, republish, sell, commercially exploit or make protected DIY MAKERS CLUB content available to third parties without our prior written permission, except where permitted by law.
Purchasing a craft mailer, kit or product does not transfer copyright or other intellectual property rights in the included artwork, designs, templates, instructions or printed materials.
You may use the physical products and finished crafts you create for your own personal use, including wearing, displaying or gifting them.
DIY MAKERS CLUB names, logos and branding may not be used without our prior permission.
Shopify and other third-party trademarks remain the property of their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, features or services supplied by third parties. These third-party tools may be governed by separate terms and privacy policies. Where you choose to use such a third-party tool, you are responsible for reviewing the applicable terms. We may introduce additional tools or features in the future, which may also form part of the Services. Nothing in this section excludes responsibility that cannot legally be excluded.
SECTION 8 - THIRD-PARTY LINKS
Our Services may contain links to websites, content or services operated by third parties. We do not control third-party websites and are not responsible for their availability, content or practices. If you choose to access or purchase from a third-party website, the terms and policies of that third party will apply. Please review those terms carefully before entering into a transaction with a third party. Nothing in this section limits rights you may have under applicable law.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
DIY MAKERS CLUB uses Shopify to operate its online store. Any purchase of DIY MAKERS CLUB products is made directly between you and DIY MAKERS CLUB. Shopify provides the technical e-commerce infrastructure used to operate the store but is not the seller of DIY MAKERS CLUB products.
SECTION 10 - PRIVACY POLICY
Our collection and use of personal information is described in our Privacy Policy. Because our store is hosted by Shopify, certain information may also be processed by Shopify and by service providers involved in payments, delivery, hosting and other functions necessary to operate our store. Please review our Privacy Policy for further information about how personal information is collected, used, stored and shared.
SECTION 11 - FEEDBACK
If you voluntarily send us reviews, ideas, photographs, suggestions, comments or other feedback (“Feedback”), you confirm that you have the right to provide that material.
Where you submit Feedback for publication or promotional use, you grant us the rights reasonably necessary to reproduce, display and use that Feedback for that purpose.
We do not claim ownership of your original content solely because you contact us. You must not submit content that infringes the rights of another person or contains unlawful, abusive, defamatory, obscene or malicious material.
You remain responsible for the accuracy and legality of the Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, information on our website may contain typographical errors, incorrect product information, pricing errors or other inaccuracies. We may correct obvious errors and update information where reasonably necessary. If an error materially affects an order you have already placed, we will contact you where appropriate. Any rights available to you under applicable law remain unaffected.
SECTION 13 - PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use our Services:
(a) for unlawful or malicious purposes;
(b) to violate applicable laws or regulations;
(c) to infringe our intellectual property rights or the rights of others;
(d) to harass, threaten, abuse or unlawfully harm another person;
(e) to transmit deliberately false or misleading information;
(f) to upload malicious software, viruses or harmful code;
(g) to send spam or other unauthorised advertising;
(h) to impersonate another person or organisation;
(i) to collect personal information unlawfully;
(j) to interfere with the security or normal operation of the Services; or
(k) to access or extract content using automated means in a manner that violates applicable law, circumvents technical protections or materially disrupts the Services.
We may restrict or suspend access where reasonably necessary to protect our website, customers, intellectual property or legal rights.
SECTION 14 - AUTOMATED ACCESS
Automated systems, bots, scrapers, artificial intelligence agents or similar tools must not access or interact with our Services in a way that:
(a) circumvents technical security measures;
(b) materially interferes with the operation of our website;
(c) extracts protected content unlawfully;
(d) accesses customer or account information without authorisation; or
(e) places an unreasonable burden on our systems.
Nothing in this section restricts lawful activity that cannot legally be prohibited.
SECTION 15 - TERMINATION
We may suspend or restrict access to our Services where reasonably necessary, including where a user materially breaches these Terms, attempts fraud, misuses our Services or threatens the security or operation of our website. Restricting website access does not remove rights or obligations that already arose from an existing purchase contract. Any provisions that by their nature continue after termination will remain effective.
SECTION 16 - WARRANTIES AND STATUTORY RIGHTS
Nothing in these Terms excludes or limits statutory consumer rights that cannot legally be excluded. If you purchase products from us as a consumer, you are entitled to the statutory rights applicable to defective or non-conforming goods. Consumers in the EU benefit from statutory conformity protections for consumer goods under applicable law. Any voluntary guarantee offered by DIY MAKERS CLUB is provided in addition to, and does not replace, your statutory rights.
We do not guarantee that our website will always be available without interruption or technical errors, although we take reasonable measures to operate it reliably.
SECTION 17 - LIMITATION OF LIABILITY
Our liability is not excluded or limited where liability cannot legally be excluded or restricted.
In particular, we remain fully liable where required by law for:
- intentional misconduct or gross negligence;
- injury to life, body or health;
- liability under mandatory product liability law;
- fraudulent concealment of defects; and
- other liability that cannot legally be excluded.
Where we negligently breach an essential contractual obligation, liability may, to the extent permitted by law, be limited to reasonably foreseeable damage typical for the type of contract.
Nothing in these Terms limits your statutory rights relating to defective or non-conforming goods.
SECTION 18 - RESPONSIBILITY FOR USE OF THE SERVICES
You are responsible for using our Services and products in accordance with applicable law and any instructions provided with the product. You may be responsible for losses or damage caused by your intentional or negligent unlawful conduct to the extent provided by applicable law. Nothing in this section requires a consumer to indemnify or compensate us for losses for which they would not otherwise be legally responsible.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply. The invalid or unenforceable provision will be interpreted or replaced in accordance with applicable law.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
If we do not immediately exercise a right available to us, this does not mean that we waive that right.
These Terms, together with the policies and information expressly incorporated into them, govern your use of the Services and purchases made through our store.
Mandatory consumer rights remain unaffected.
SECTION 21 - ASSIGNMENT
You may not transfer contractual rights or obligations where doing so would unlawfully or materially affect our rights without our consent.
We may transfer rights or obligations arising from these Terms where permitted by law, provided that this does not reduce mandatory consumer rights or materially disadvantage you.
SECTION 22 - GOVERNING LAW
These Terms and contracts concluded through our online store are governed by the laws of the Federal Republic of Germany, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG), to the extent legally permissible.
If you are a consumer habitually resident in another country, this choice of law does not deprive you of mandatory consumer protections that apply to you under the law of your country of residence. Jurisdiction will be determined in accordance with applicable law.
SECTION 23 - HEADINGS
The headings used in these Terms are included for convenience only and do not affect their interpretation.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the current version of these Terms on this page at any time. We may update these Terms where reasonably necessary, including because of changes to our Services, business operations or legal requirements. Changes will apply prospectively and will not retrospectively remove rights arising from contracts already concluded. Where required by law, we will provide appropriate notice of material changes.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
ANNA RANGEL
POSTFACH 11 12
48456 SCHÜTTORF
GERMANY
Email: contact@diymakersclub.com
Further legally required business information can be found in our Imprint / Impressum.